"2"^^ . "These guys suck! They have two automated self checkin counter. So we walk up, see a long line and say.. hmm.. why don't we give the automated thing a try\n\nAfter going through a process of 15 steps, it says \"please contact customer service\". In the meantime, the line gets longer by 4 more people.\n\nIt took us 45 mins to get to the counter. Imagine that when you are on vacation. We got the car etc. OK. \n\nI finally asked the person at the counter about the self service machines. They said \"Those don't work 90% of the time\". If you know that, why don't you remove them!\n\n+1 star for having the car I asked for."^^ . "1"^^ . "1"^^ . "2008-08-09T00:00:00"^^ . "0"^^ . . . .