. "1"^^ . . "1"^^ . "5"^^ . . "5"^^ . "2018-04-18T00:00:00"^^ . "When I was exploring an equity loan (time to replace windows), I did a lot of online research. Citibank's rates were ridiculously high, and the second tier lenders all had mixed reviews. I finally opted to apply to Third Federal (best rate I could find) and wanted to share that my personal experience with them was stellar! I had one of the best financial reps I've ever had the pleasure of working with (great job Christina.Caraballo!) who kept me apprised about each step, helped smooth over any tiny issues and even sped up the signing process once I was approved. And yes, I do have solid credit and easy documentation. Maybe that's the secret sauce, but I have to give Third Federal my highest marks! Well done team!"^^ .