"0"^^ . . . "2018-04-25T00:00:00"^^ . "This is a response to the response of the business owner \n1. When we spoke on the phone I said nevermind I will be right there and you said okay okay , therefore we had established I would not be 20 minutes late. When i called I asked if I coud push my appointment 20 minutes you said No and made a.comment on how I was making you lose customers, then I said ok I will be there ASAP and you said okay. In the end i was 6 minutes late to my appointment... maybe we got lost in translation i guess . . I have pushed a Dr appointment before 5 minutes without losing my appointment or getting berated so your point is lost on me. I also would not have minded waiting but you could have said \" hello we gave your appointment away would you mind waiting 25 minutes or you can come back at another time\" instead i was greeted with glares , you and some guy speaking in another language obviously about me and the fact th hat I was 6 minutes late. No one said pick a color wiuld you like some water...that is basic customer service...it's not rocket science\n2. I did not demand a manicure like you claim...I asked Rose politely if she had.time.for a manicure and she said yes. I actually asked Do you have time for a quick manicure with no polish?? About 8 minutes and all that did waw brinng more money to your business.\n3. I see you also.do not apologize for your rudeness and your lack of customer service and instead you just snap back a half truth response..."^^ . "0"^^ . "0"^^ . "1"^^ . .