"2014-02-15T00:00:00"^^ . "1"^^ . . "0"^^ . "Cathy O. at the ticket counter, PHX airport, was very helpful. She saved me from what could have been a disastrous day. I know the entire ticketing process should be automated. Usually the process is flawless. She had to do a lot of research with my botched listing. Thank you Cathy O.; you are awesome."^^ . "4"^^ . . . "0"^^ .