"0"^^ . . "I don't rent a lot of cars, but my company does so we are all Emerald Club--great, I like the idea of getting a car choice. Unfortunately, Phoenix is a popular place in the winter and I had my choice of....four minivans. Oh well, at least I was able to take the newest looking one. Once I got to my hotel, though, I discovered a bunch of fast food trash, sunflower seed shells and other food garbage in the back seating area. Unfortunately (there's that word again) I was going to need to transport a VIP during my stay, which meant I had to clean up the van myself.\n\nAll the people I dealt with were friendly and I'm sure they would have taken care of this for me, I just didn't have the time to go back to Sky Harbor and try for a different car or get this one cleaned. In this case, it was critical to get everything right the first time--National, you were only going to get one pitch here and you whiffed."^^ . "2016-02-24T00:00:00"^^ . "0"^^ . "2"^^ . . "0"^^ . .