"The most horrible staff with absolutely ZERO people skills and NO customer service desire. What hurts is that I am a Five Star member! For whatever that's worth. I would give them \"zero\" if I could. Rude and unprofessional ...\n\nNo more renting from Hertz...."^^ . . "0"^^ . . "0"^^ . "1"^^ . "0"^^ . "2015-11-18T00:00:00"^^ . .