"If I could give them less than one star I would. We reserved a full size car & got a standard. Sanjay at the customer service desk absolutely refused to upgrade us after all the years of biz we have given Hertz. He kept trying us to spend more money a day. He was the most unpleasant man I have encountered in a long time. Next time we will go to Alamo or Enterprise. Horrible customer service."^^ . . "1"^^ . "3"^^ . "2015-12-16T00:00:00"^^ . . "0"^^ . "0"^^ . .