"2014-12-20T00:00:00"^^ . . "1"^^ . "0"^^ . . "Came to this location to pick up a package. I live in a Condo building with 24 hour Concierge Service.... HOWEVER, Fedex didn't even bother giving me a call. All they did was leaving me with a note on my mailbox saying that I can either pick up at their warehouse or wait until Monday when they try to make another delivery. \n\nI decided to not wait until the weekend. Arrived at the warehouse at 8:30 pm. Seven group of people are lining up - 30 minutes before closing. One person working at the counter... How is this efficient? What is even more befuddle to me is that you can hear at least 5 people working/laughing in the back room, yet no one comes to the counter and help. Ridiculous.\n\nOn top of everything, I ordered a product from the UK worth $60 dollar CAD. Guess how much Fedex charged me to release the package? $25 dollar! almost 50% of duty !? Does that make sense??\n\nLastly, when I go back to my order page from Fedex, guess what the status say? \"Delivery complete\".... try Pick-up complete...\n\nIf I can give this place a ZERO star, I would."^^ . . "1"^^ . "4"^^ .