"2013-06-17T00:00:00"^^ . "1"^^ . "0"^^ . . "8"^^ . . . "This review is based on boarding at the Hospital, not necessarily the sick care. I started taking my dog to Camino a while back for shots and other things. I have seen Dr. Varela several times and don't really have an issue with him but their boarding service is absolutely horrible!! Animal Hospitals should not board unless they have enough staff to spend time with the animals and give them proper care. I was boarding my dog regularly and had several issues. I noticed that every time I got home my dog was extremely thirsty and was running for the door to use the bathroom. I have a large Rottie mix and he can easily go 5-6 hours without acting this way. I told Sheila that I didn't think my dog was being taken out. She said she checked and he was being taken out every 2-3 hours. I don't believe that at all. \n\n The last time I boarded (a couple of weeks ago), he peed on the floor when the girl brought him out. I asked her if he had been doing that and she said sometimes he was peeing in the kennel. My dog HAS NEVER done that after being boarded anywhere!! I'm absolutely convinced that my dog was getting little to no attention whatsoever. I'm furious to think of my dog sitting there for 2-3 days like that!!! The girl at the counter, Michelle totally ignored what was going on as if she didn't hear it. She was quite curt at other times as well. The next day, I called Sheila and told her what happened. She told me that they had several complaints about Michelle. She assured me that she would check into it and call me \"when I get to the bottom of it\". A week later, I assumed I would not be receiving a call. Very poor customer service. \n\nDON'T even think about boarding your animal there unless you want to have to wonder the whole time you're away how your animal is getting neglected! \n\nI tried to save money by going here and it wasn't worth it. For the time being, I have taken him back to Petsmart on North 5th, more expensive but my dog is much happier, better taken care of, played with and walked regularly!"^^ . "0"^^ .