"2017-09-12T00:00:00"^^ . "HORRIBLE! If I could give negative stars, I would! The absolute worst customer service I have ever had ANYWHERE. My husband and I had reserved a rental at this location because it is close to our house. When my husband went to pick up the rental the employee helping him told him the wrong information and then ran our credit card for much more than he should have and more than the credit limit causing it to decline. He then said he couldn't run it again for 24 hours. He was then told he could use his debit card but would need to have two utility bills, a bank statement. I called and was told different information than my husband was. We went back at 5pm and they then said they had changed our reservation to the next day and then proceeded to say \"oh yeah, I did give you the wrong information\" and then he laughed. They refused to give us the rental we had reserved for over a week and did not care that between 4 of them, including a manager, we had 4 different reasons/answers/explanations. I called corporate who helped us get a reservation at a different location that same night and what a difference in service at the other location! We were also told that the district manager would reach out to us. My husband got a call from the regional manager and my husband has now tried calling him back 4 times since last week and still no return call or response. I guess it's no surprise that their store manager and employees don't care and have horrible customer service since apparently so does their regional manager."^^ . . . "0"^^ . "0"^^ . . "0"^^ . "1"^^ .