. "0"^^ . "2015-08-12T00:00:00"^^ . "0"^^ . "5"^^ . "1"^^ . "Eating a low carb diet is hard. Eating out while on a low carb diet is even harder. Finding something that isn't a salad on the fly can be nearly impossible.\n\nThis review isn't so much about the food, but the excellent customer service I received this past Friday. I wish I remembered their names, one was a new assistant manager I believe and the other I think was the manager. \n\nI heard about some \"secret menu\" that wasn't actually secret because apparently Panera released it publicly, and it had an option for two eggs, steak, avocado and tomatoes - perfect for my diet! \n\nSadly, I guess this menu was just recently discontinued. I explained to the managers that I needed something (anything) low carb, and they wound up rigging another menu item (I think a steak egg and cheese sandwich) to be sans bread, add avocado and tomatoes so I still got exactly what I hoped for. It's not often you get that kind of service from a chain. \n\nAnd of course, their coffee is fantastic too."^^ . . .