"I went in to purchase a better router. An associate was with me quickly and gave me\ngood advice. However, the router did not work well with my blue ray at home. I was\nreally happy with Best Buy when I was allowed to exchange it for another brand. An\nassociate was right with me to help with the exchange and I was in and out of the store\nin no time. Second router works great... I really appreciate Best Buy standing behind\ntheir product, their customer service and their desire to make the customer happy!"^^ . . . . "2016-02-04T00:00:00"^^ . "5"^^ . "0"^^ . "0"^^ . "0"^^ .