"2015-02-01T00:00:00"^^ . "7"^^ . "0"^^ . "0"^^ . . "2"^^ . "So disappointed with Rusmur service. I had a peak at the seam in my carpet. Steve came to look at it and said he would send a service man out. After almost a month of waiting the \"service man\" turned up and proceeded to beat my carpet with a hammer where the seam was. I could not believe my eyes. I thought carpet beating went out with the 18th century. No one has called back to see if I am satisfied. I will never go to Rusmur again and will not recommend them."^^ . . .