"1"^^ . . "I (a student) Was greeted by a very nice lady on the phone by the name of kathy who had recommended an instructor by the name of Boe. I have had 6 lessons in the past with another company but this was my very first lesson with Safeway. After scheduling my first appointment, I recieved a call two days later just letting me know that my 9 o'clock was moved to 12 o'clock , unfortunately the instructor who was assigned to me had a doctors appointment. I let them know that time didn't work for me being that I had my dmv test that same day at that time. They were understanding and told me I would just be given a different instructor for the same time by the name of Bruce. I was pleased that we had that figured out. Now when the day of my actually class started I met Bruce . He greeted me kindly, I noticed that he had just barley parked at 9 o'clock . He told me he just wanted to go over somethings with me in the car. When we finally did I told him about the 6 classes i had taken.... and how I drive daily to work with my parents, I had asked him If we could drive around the area of my exam just to practice for a bit. he let me know we would, After the fact he pulled out his phone and began writing notes on what our objectives of the class were going to be. It was 9:20 now and we finally drove off, he told me he would drive in the begining ,(Which I have not yet experience in my past classes) but he drove me to sunset park. It was 10-15 minutes later and we had arrived to a park. He wanted to explain to me how the car worked. I ajusted the car to my comfort but when all of that was done he had me drive around the parking lot... also through out the park in circles. After another 10-15 minutes we were on actuall streets. I have to say I have never felt so tense when driving, he would frequently raise his voice , and would ask me why i wasnt comprehensive, he would also give me late direction to where it was he want me to turn and would get upset , he also questioned why I was testing at the dmv I had choosen and also let me know when I didn't pass he wanted me to go back to him. After the class, he dropped me off at the dmv where I would take my exam, I was going to meet my mother for the test in our car. When I saw her I was in tears I had told her about my instructor, she tried to assure me I was ready , but I felt really upset. I have to say Before I got in the car with Bruce I was very confident about my exam, when I drove with him and arrived to the dmv I felt the total opposite. Long story short, I ended up rescheduling my test because I started questioning myself. When I called the company to let them know about my unpleasant experience. The lady I had spoken to told me she would call me back after speaking to him, it's been about a week now and I havent recieved any feed back."^^ . "2016-02-21T00:00:00"^^ . . . "1"^^ . "5"^^ . "1"^^ .