. "Unfortunately things could have been better\nI realize they still have growing pains but\nHere's what we found :SAM who took care of us when we had a drink was excellent!!\nBruce who came by and talked to us was at first humorous and that was nice however he needs to know when to go back to work \nEmily who was our waitress was very good at first but when we had a few minor complaints she turned sour even after we told her we knew it wasn't her fault and my friends told her she looked mad \nshe never recovered came to table to check on us but couldn't get away fast enough\nFood for the price was OK but for the prices they charge should have excellent\nSoup was served with no spoon we asked 2 times for spoon I had to get up find Sam and he brought us a spoon \nJustin the manager came over to see how things were two people had to sent their entree back to have it heated up\nJustin did take care of a couple of items off bill for our trouble but we told him staff needs to be re-trained to give better service\nI stopped at bar after friends left and Tanner at bar was very good\nI go to 3 other fine steak restaurant in Charlottr and never had any problems \nI am a firm believer in giving everyone a 2nd chance but my friends won't be going back to this restaurant \nI have never worked in the restaurant business but think I could a good job managing this place"^^ . . . "1"^^ . "2"^^ . "0"^^ . "1"^^ . "2017-05-27T00:00:00"^^ .