"2017-01-26T00:00:00"^^ . "2"^^ . "0"^^ . . . . "1"^^ . "5"^^ . "Will never bring my pups here again! \nDrop my 3 dogs off at 7am(the time they open and advertise) for daycare, go home and about 830 decided to look on the camera how they were doing until much to my surprise they were not there! After calling they lady on the phone tells me they just figured they'd open the yard later because no other daycares arrived. Funny, if no other dogs came I wonder if they would still be in a kennel.\nSo they had my pups in a kennel for almost 2 hours because it was easier and more convenient for them.\nAfter getting a ahold a manger (holly) she apologized for the \"miscommunication\" as she likes to put it and tried to normalize it by saying they even close the yard at 6/630 sometime to \"clean and stuff\" as if \"clean and stuff\" was my problem or concern. My concern is they're \"cleaning and stuff\" at 630 is the time They're getting paid for my dogs to be in the yard. And then when I try to tell her that she's tells my, as if a vet, that's too long for my dogs to be in the yard anyway!! My dogs can sleep in the yard if they're tired or they can sleep at home or if she really cares maybe she should offer daycare for increments of hours she deems appropriate. \nTruly they're hours are 7, maybe if they have enough dogs or maybe 9 and closing hours for the daycare yard are 7 or maybe 6/630 depending on \n\nWent to the lv camp bow wow and pups love it \n\nIn response to Holly's comment:\n\nLet me get this straight, because you guys write play times from hours 7 to 7 and \"unlimited\" isn't written in there the customer is just suppose to assume that dogs are going to be put in cabins at any given time because you want to or find it convenient? With absolutely no indication that they be put in a cabin we're suppose to pull that from \"daycare hours 7 to 7\" Wow I didn't know we were suppose to read between the lines. If McDonalds advertise opening hours from 7 to 7 are customers suppose to magically know they actually don't serve food till 10? Furthermore, I don't need your input as to what is safe for my dog or not, I didn't know dogs were completely incapable of going to sleep while in the play yard.. I never paid you for your input I paid for my dogs to be in the play yard from 7 to 7. I don't see any limitations set of how long the dogs can be in there, as a matter a fact your pricing list there, online website, nor Brochure state dogs recommended time in the play yard, in that case why do you have the option of half and full day? if what you're saying it's not recommend dogs stay in there the whole time, the whole time which mind you, you advertise and being payed to do so, then why are the options available?"^^ .