"11"^^ . . "2"^^ . "1"^^ . "Took our Kia Sorento in because headrest and a square cover off the hatchback came off. Myron our service rep told us unless we had the part he could not replace the piece. Hence the word broken, fell off not to be found. I told him that another Kia dealership was willing to replace it. He accused them of committing warranty fraud since we didn't have the piece. So with that said, I contacted the other Kia dealer to make sure it wasn't warranty fraud. They told me no, because they are replacing the piece at their cost to make sure we are taken care of. Bottom line...Rodeo doesn't care if you are taken care of! First and last time there!!!"^^ . "2015-11-06T00:00:00"^^ . . "1"^^ . .