. "0"^^ . "0"^^ . "2010-08-17T00:00:00"^^ . . "If you want to take your pet to a vet office that doesnt give a crap about your pet take them here. I have had many bad experiences with this office with my mom's dogs and I am pretty sure this place is more expensive than other vets.\n\nThe older doctor is a real douche. My mom's older dog became quite sick with artheritis and he was prescribed meta cam. The vet scared me into thinking it was a spinal tumor (because he knew I work in a human neurosurgery unit in a hospital) and said that the dog needed all sorts of expensive tests (X-ray under sedation, blood work etc) and it would all cost like $700+. I left crying because my moms dog was so sick and in pain he was shaking from the pain. Later he was prescribed METACAM for his pain and my mother sent me down there from her home to pick it up for her while she stayed with the dog who was in really bad shape. \n\nMy mom though because her credit card was on file and her dogs had been patients at Banks for 10+ years that it wouldnt be a huge issue to give the $79 metacam to me. But it was. They refused to issue the medication to me without payment on the spot and wouldnt run the credit card even by talking to her on the phone. So I had to drive back to her house pick her up and bring her down all while the dog is in agony at home. The receptionist said \"i'll check with the doctor\" and the older gentleman refused to give the medication without payment, something which had been done before with a different vet at the same place. It's not even like it wouldnt have been paid for my mother was willing to drive down right after to give them the money we were more concerned with not leaving the dog alone in agony which this vet didnt care about.\n\nI've heard other bad things about this office so I'd take my pet elsewhere. I take my cat to Queen West Animal Hospital. If thats out of area for you (which it is for my mom) then I'd maybe go to the Leslieville Animal Hospital or anywhere but here. These people don't care about your pet. They care about money."^^ . "1"^^ . . "5"^^ .