"1"^^ . "0"^^ . "2017-07-06T00:00:00"^^ . . . "0"^^ . "My recent stay at your hotel did not meet my expectations. The rooms were okay, the bathroom is very small and the bar area was nice including the customer service at the bar. However, my issue was at check in where we were assigned a room that air conditioning issues. I realize that some things are beyond your control, however the way they are addressed is the key. I am the customer, I am paying for room and I selected the Doubletree by Hilton for what the name represents. They sent me maintenance rather than changing out my room! I have to request a new room twice which is unacceptable. I wasted an hour and a half of my time which should have been addressed right away."^^ . "1"^^ . .