"2"^^ . . . "1"^^ . "1"^^ . . "2014-03-17T00:00:00"^^ . "disgusting, and I don't use that lightly.\n\ncame here for dim sum with my partner. we heard they had cart service. it was a week day outside of regular lunch or dinner hours.\n\nthe stairway up is incredibly dirty, just covered in dirty and debris. when we got upstairs, we noticed the standard full table of staff/family eating their lunch, and otherwise a huge empty room. we were greeted by a man who took our order from print-out sheets of paper. no cart service.\n\nlooking around, it was startling how dirty the place was. lots of mirrored surfaces covered in smears... stained, mouldy, dusty carpets. a sane person probably would have left. our plates came out looking like they hadn't been properly cleaned (but i understand this is how restaurant plates look after much wear and tear).\n\nwe noticed our waiter making our dim sum on a little stove-top in the back of the dining room. um, okay. clearly re-heating some cold pre-made food but I'm no fool and know that dim-sum is usually pre-made. a few items were really bad but dumplings with ginger were delicious. but... cold on the inside. \n\nservice was attentive enough but we had to walk ourselves to the front to pay our bill. here's where it got outrageous. our server handed us over to some young woman, who would NOT TAKE HER EYES OFF A MOVIE ON HER SMARTPHONE. for every moment of the exchange - taking our card, running it, grunting to ask if we wanted a receipt - she was GLUED to her movie. \n\nthings in the service industry have gotten HORRIBLE when you take so little pride in your business that you allow your staff to WATCH A MOVIE in the face of your customers. Do you hate your customers?"^^ . "1"^^ .