"1"^^ . "2"^^ . . "What most amuses me about your response, Henry, is that it came 20 months after I wrote my complaint. That's about the turnaround time I expect from Designline Graphics. \n\nOf course the other thing is that I detailed promises and commitments from Phil and Howard. But you didn't address any of them. What you quoted back was a supposed timeline of events - which I can't confirm or deny because I archived the e-mails between your company and mine over a year ago, eight months after the events happened.\n\nSo thank you, Henry, for showing the world on Yelp how slow your company is to respond. You made my argument easy to support."^^ . "7"^^ . . "2014-04-06T00:00:00"^^ . . "1"^^ .