"0"^^ . . "0"^^ . "I called at noon on a Friday and was given an appointment for 3:30 to have an electtic trailer brake controller installed in my truck. I arrived a little early, was greeted immediately, and presented with three different options for controller units. The various features and prices were well explained. There was no pressure to buy the pricier unit (although I did choose it). I was told that the installation would take about 30 mins. The technician got started right away and brought me out to the vehicle so that I could choose the exact mounting location and bracket design. He was very patient and ultimately placed the unit exactly where I requested. I was out the door and happily on my way at 4:00. I saved $100 over the fee quoted by a local RV dealer. Impressive!"^^ . "2011-08-18T00:00:00"^^ . "5"^^ . "0"^^ . . .