"When we choose to dine at a steakhouse. We know we will be spending money and our specific group goes to spend money and have a good dining experience. The risk of a steakhouse is if they do it up right. They profit good money by our bill, receive good reviews promoting their Business and receive our return business, (which in the end brings them profit - which is the whole idea of running a restaurant). If The steakhouse falls short in its service and most importantly if they fail to cook a steak as ordered. The price of the steak is on them. - Tonight even after reading the reviews, we decided to give DC Ranch a try. After all 3.5 stars is still decent. \nWe didn't come to this restaurant to get a discount or to receive free food but if you or your staff screwed up then it is up to you to make the experience right. us your customers can choose where to spend our money and dine else where. \n\n2nd time here. Last time. \nThis place survives solely on people not knowing better obviously."^^ . . "2016-10-20T00:00:00"^^ . . "2"^^ . "4"^^ . "0"^^ . . "2"^^ .