"My 4th week of physical therapy on my elbow which was dislocated 3 times, used the other location for my leg last year was great. Since then they separated hand/arm to a suite next door. Well this place is the most UNFRIENDLY, UNPROFESSIONAL,UNIMPRESSIVE, COLD,with ATTITUDE, office there could possibly be. No good morning no goodbyes,no no no personal one on one personal care they give you or shall I say throw your tools at you for you to do your own therapy, which you are lost also I had to ask what to do. I had to ask their names after afew weeks. Brandon the PT is kinda either got alot on his mind or to much to do and Assistant is so worried about breakfast/lunch who cares about the 4 clients sitting there listening and trying to figure out what manipulations to do besides the fact Giovanni is doing his personal business with DMV in front of us clients besides always being on his phone. Awful besides the fact that Giovanni has a bad attitude towards me why??? He's gay, I'm gay but to just diiss me in every thing not talk to me slam stuff in front of me not care or tell me to move on to the next excercise not to others but me and me and some older clients have to hear about he and his boyfriend/husband over and over at 7-8am ugh Is this what ATI teaches them. One example I made a mistake came at 7:15 am wrong day instead of saying oh sit down will work you instead he says he's not on the schedule not to me but to Ruby the receptionist who by the way makes up for his stank attitude. Talk to me me it's only 3 of us here not like they are slammed at 7:15am couldn't even look at me and loved it. Ugh and to make things worse outta the 9-10 visits I probably got my arm rubbed down 4 maybe 5 times which is the best part of Therapy. I had Pysical Therapy 10 yrs ago at Keith Klevens it's like day and night 5 stars to this location1 star very dissapoining here (joke) and my INSURANCE is paying for this all this torture I have to endure???????? To be treated so bad and rude by a younger gay man being I am a gay myself first off there's no respect for me being older that's home taught. I read someone's else's review which was taken to the part not recommend but his words were EXACTLY DEAD ON my words exact. Ugh I will never go back to this location and wouldn't recommend to ANYONE NEW to this location you can do the treatments at home with no supervion like here. Spoke to higher up today, just couldn't take this treatment anymore, I'm the CUSTOMER/CLIENT not them.I would choose not to leave a star but I have to.Oh and thank you for Ruby the receptionist she is a doll and makes up for others!"^^ . . "0"^^ . "0"^^ . . "1"^^ . "1"^^ . "2018-06-05T00:00:00"^^ . .