. "0"^^ . "0"^^ . "2018-06-13T00:00:00"^^ . "1"^^ . . . "Absolutely the worst experience I've ever had in many years staying in hotel. I thought I booked my hotel at the casino resort, I was informed by a very rude front desk that my hotel reservations is located at the Palms Place, and it is very brief \"walking distance\" from where I am, \"BS\" I walked what seemed like forever with my 3 luggage thinking it was a short walk, than I walk to front desk and the front desk staff barely speak any English. I asked to be checked in when I realized I don't have my driver's license and credit card. Dumb dumb didnt give me my license and credit back. I was furious, I walked back asking for my items to return when I came back to finally check in I asked valet attended to please bring my vehicle at this location since I was misinformed which hotel my reservations was made, he said \"oh no I can't bring the car here we are not affiliated\" I said what? Dumb dumb (front desk) said you can bring my vehicle at this location, he said oh no I can't sorry. After a very tired night I just wanted to get into my hotel room, the non English speaking front desk was there apparently they have a real live brainless front desk clerk. (she must be related to dumb dumb) She said she cannot check me in unless she reads the entire notes before I am allowed to be checked in, I said wow! really? Why is that? Her reply was sorry I'm confused you room shows that is it not ready for use, it is dirty. I said what?? I paid for that night and someone else used it???? Are you kidding me??? She said oh let me ask my manager! At this point I was numb and tired I said if I were you I would call my MANAGER IMMEDIATELY!! Well one right thing she did is call her manager and you know what her manager did?!! Nothing she asked the front desk dummy to hand me her business card. I couldn't believe myself. At this point I just need my bed, please take me to my bed, so I checked in the hotel seemed clean and tidy, until I used the toilet. You guessed it, It was clogged!! I cannot believe myself that such beautiful hotel has the absolute worst staff and horrific service. I will never stay at their hotel NEVER! I hope this will make you change your mind about staying here.. unless you are ready for some dumb incompetent staff than you've been warned, just be wise about your stay in Sin City."^^ . "1"^^ .