. "STAY AWAY!!\n\nMy wife was given a gift on Christmas (some jeans) that are from this Cotton On location. When my wife went to try the jeans on, they we a little too small. The jeans came with a gift receipt and we hadn't removed any tags so we took them back, hoping to be refunded seeing as the person who bought the jeans for my wife paid for them with cash. After talking this over with the Store Manager, he explained in a very rude tone that we could not return the pants neither for a cash refund nor for a store credit, but that we would have to exchange them. David then told us that because these pants are being sold at a discount now that we would not get a credit for the amount that was originally paid for the jeans! (Keep in mind these jeans were literally bought 5 days before we were trying to return them).\n \nI proceeded to ask for an explanation and see if there was anything that could be done. Rudely, he said no and then looked away and continued doing what he was doing before we had apparently interrupted him.\n \nAt this point I turned to my wife in dis-belief and asked \"Do you want to just look around and see if you can find something else?\" My wife, who was rightfully frustrated at this point, told me she was just so fed up with everything that she did not want to continue to look around Cotton On. The Store Manager then interrupted us and said \"I am now going to decline service to you both and ask you to leave for being disrespectful....\" Is this moron serious? I asked \"how are we being disrespectful?\" he said that we were swearing at him and calling the store names!! I then asked him \"what words did I say and what names did I call your store?\" He smirked sarcastically and said if I didn't leave that he would be calling security!! \n \nI am still shocked by the way we were treated by this Store Manager who is on some kind of power trip. I worked in retail for a few years, I know that some stores have policies that are pretty strict and employees can't do anything about them, but why couldn't that be his response? The Store Manager literally made my wife and I feel as if we were trying to commit felony crimes by returning my wife's jeans. \n\nSO needless to say, my wife and I will not be returning to this store ever again and we recommend that you don't either. Not only is their customer service horrible, but their clothes are nothing to rave over either."^^ . "1"^^ . "3"^^ . "0"^^ . "1"^^ . . . "2015-01-06T00:00:00"^^ .