"* Let me start by saying that I was prepared to pay several hundred dollars for full color and highlights. I am easy to work with and new to Charlotte.\n\nI was really excited about the opportunity to book with Jonathan, however he was nothing but rude throughout the process. From sending my initial call to voicemail and then responding with a \"Who is this and what do you need?\" text followed by \"If it's for an appointment go to ...\". No exaggeration, these are verbatim.\n\nI was given his number by the salon and told specifically to call, not text. Further, after booking, he text me \"When u made the color u must didn't read under color that I do not color first time clients or clients with a relaxer.\" After a back and forth conversation via text (because he never returned my call or email) he basically left me hanging. \n\nI have heard that Jonathan does good work but his attitude is terrible and he thinks very highly of himself and his work after working with \"celebrity clientele\". I give everyone the benefit of a doubt but after this experience, I will never recommend or patronize this business. \n\nI ended up going to Volume Salon and working with Andreia who was incredible. This salon was modern, the staff professional and friendly, the prices were much better, and I was in and out at my scheduled appointment time and the environment was very comfy."^^ . "14"^^ . . "3"^^ . . "2015-12-10T00:00:00"^^ . "1"^^ . "1"^^ . .