"0 stars. I called for a pick up. I asked if they could give me a rough estimate for time of arrival, not an extact quote. They told me, \"We are not allowed to provide you any type of time.\" I called over half an hour later to cancel my initial pick up call and had a very shocking greeting from Westlake cab receptionist, \"What time was your reservation so I can go ahead and cancel it.\" Funny, since they \"can't give me a time\" but clearly they can if that's the response I get back. No wonder they are being beat from their more effecient, organized, and obviously better businesses of Uber and Lift competitors."^^ . "1"^^ . . "2015-01-11T00:00:00"^^ . . "0"^^ . "0"^^ . . "1"^^ .