. "2017-09-24T00:00:00"^^ . "This was one of the more positive experiences with Banner Thunderbird Emergency Room experiences.\n\nPros:\nWarm blankets: If you are cold, as for blankets. They come nice and toasty.\nNick at Triage: He gave me 3 face towels to clean up my Zombie Apocalypse look as he coined it. He promptly threw them into the bio-hazardous waste bin. He also hooked me up to a nice pink plastic bucket, a strong nose clamp and a cold pack for my head. \nDr. Lozen: Hilarious. He was warm, friendly and informative. \nRegistration: The young man who took my registration was thorough and efficient.\n\nCons:\nLong waits: I got there at 3:15 on. Triage at 4 pm. Bed at 6 pm. Discharged at 8 pm.\nUnsavory security and patient interactions: A patient had brought in a dog. I wasn't sure if it was a service dog, but it jumped around a lot. The security asked him to control his dog several times, but the patient did not restrain his dog. It was pretty unpleasant to witness.\n\nTip:\nIf you are thirsty, drink while you are outside in the waiting area. Once they find you a bed, they limit your water intake.\n\nI am thankful for my great insurance. It made this ER trip less stressful."^^ . "1"^^ . "1"^^ . . "3"^^ . "2"^^ . .