"1"^^ . "2017-01-06T00:00:00"^^ . "0"^^ . "0"^^ . . "0"^^ . . "Very dissatisfied. They're workers were young & pleasant enough-workmanship not what I'm used to. When doing the estimate phase, had to constantly ask for what was to be incl. Job done following day-to my horror this system/lennox (furnace) which their rep spoke so highly of comparing to Train is loud as a TRAIN! I think that should have been the 1st thing out of the sales rep mouth when I opt for the less expensive 80% over the more expensive 96%. My old furnace that all the co. who came out said it was comparable to a 70% eff furnace-But U know what!? It wasn't LOUD! The other mishap was the programmable thermostat/with wall plate promised was not what they installed-I made a call & they corrected that. Been sitting w/this for 2hours & I hate it!"^^ . .