"0"^^ . . . "0"^^ . . "Ripped off today. I ordered a couple of sandwiches, including a steak and cheese, my favorite. So after 16 mins I realize something's wrong, especially after everyone but one person who ordered after me has left the place or are eating their meal. My wife who is facing the counter says, the counter girl just asked about a steak and cheese. So I get up and they magically are wrapping up my sandwich. \n\nI sit down and there is so little meat it's not right. Given that they were just wrapping and the bread was cold (i.e. no heat dissipation), leads me to believe my order was lost/forgotten. They just scrapped some steak from another order and quickly wrapped it up. The counter person knew I was annoyed at waiting so it's not that they didn't have an opportunity to correct.\n\nNeedless to say a very bad survey and this Yelp. Employees need to know or be taught how to handle errors and address them, not how to hide it and piss off a customer with a Yelp account."^^ . "1"^^ . "1"^^ . "2014-03-08T00:00:00"^^ .