. "0"^^ . "2014-10-14T00:00:00"^^ . "It is a real shame that they are always understaffed For the prices they charge for their \"service\" one would think their staffing levels would be more realistic. We came here ov r a n hour ago, and are still waiting to be \"served\".\n\nWe came here because one of THEIR overpriced boxes apparently failed. \n\nIf they really cared about a 17+ year customer, they would have an express line for straight and even exchanges that should take a very short time.\n\nOr, if anyone cared, perhaps they would allow for appointments."^^ . "0"^^ . "0"^^ . . "2"^^ . .