"0"^^ . "2015-12-22T00:00:00"^^ . "4"^^ . "So I had called this PRL store in search of a specific piece. A man by the name of David answered the phone and to be honest, I had too many questions about shipping and returns. To the point where I was annoying myself, but David kept polite and professional. I had the best possible outcome. He found exactly what I was looking for and placed it on hold for me. Told me to go in and ask for Taylor and he would help me out. \n\nI walked in and was welcomed politely by a lady. I asked her for Taylor and she insisted that she was able to help. I told her my situation and she said that she didn't know what I was talking about. She ran around the store looking for the piece when I had told her it was on hold. She kept saying that they didn't have such a piece. She went behind the counter and without really looking she said it wasn't there. Taylor comes to the counter to assist her and wahh-laahh!!! He goes behind the counter and right next to her, there's bags of items placed on hold from other people including mines as well!!\n\nIf I wouldn't of encountered this female associate that was rude and not helpful at all, this would've been a five+ review do to David and Taylor. \n\nThanks Polo for David and Taylor!!"^^ . "0"^^ . . . "0"^^ . .