"2"^^ . "1"^^ . . "3"^^ . "I have the misfortune of being born a typical furry Latina and I have a preference towards body hair perfectionism. The struggle is real people! Lol. The first time I went to Centennial Hills Salon, I got a wax by Christina(?) and was pretty content. The second time I went in for a wax, Mallory totally fudged up the job. By fudged up, I mean she left plenty of unwanted hair behind and didn't do a thorough job. \n\nWhat's worse, I was overcharged $10 for services I didn't receive. This was Mallory's fault for not communicating with the cashier come payment time. When I questioned the amount I payed, the poor cashier had to go back and forth with Mallory and the manager to resolve the issue. I was refunded the $10, but I still lost out because I tipped on the original amount and could not get refunded that part back. Which is a shame because that means the waxer received a good tip for a job done poorly. I don't understand why I couldn't have my erroneous transaction cancelled and then be charged for the proper amount. Or why the manager didn't come out and apologize or handle the issue herself. Pshh. \n\n4 stars for Christina.\n1 star for Mallory and the manager.\n\nI won't be coming back. This place has poor communication skills and customer service needs to be improved. Wax on, Wax off beezies.\n\nYELP 100 CHALLENGE 2015: #38"^^ . . . "2015-03-09T00:00:00"^^ . "9"^^ .