"2018-02-11T00:00:00"^^ . "I have been a patient of this office since it opened and was owned by Dr. Tran. I believe Dr. Tran has always been professional and courteous to me. As the practice got bigger the service declined. They were short staffed for the amount of patients they already had and then took on doing drug screenings for companies which made the wait impossible. Then they cut their hours which made the wait even worse than impossible. The front staff was okay at the beginning, then after some years became horrific, but as of late it has gotten better. At lest the staff is now polite to the patients. The biggest complaint I have is with Dr. Royal. He somehow believes he knows it all and contradicts other doctors' findings. So unprofessional and almost had to get in a screaming match with him to get a referral b caus he knows best. I'm not sure where he came from, what his specialty is, but I rather die than be seen by him or be in his care. Procare needs to be more selective on the quality of doctors they contract. This guy, whether a doctor or physicians assistant, needs to go. He will drive the rest of your loyal patients away. I am an educated woman and don't appreciate being talked down to by anyone despite their degree or profession of choice. Please get rid of him or i will be getting rid of Procare after so many years. Sad that one person has taken me to this place of no return. Royal goes or I go; simple as that!"^^ . "0"^^ . "0"^^ . . . . "1"^^ . "2"^^ .