"1"^^ . "2"^^ . "2014-06-09T00:00:00"^^ . . . . "2"^^ . "I had reservations through AMEX. I am waiting in line watching the counter lady carry on a conversation with her friends. Finally the friend sees my daughter and I standing in line and ushers us to the front. I am totally chill because I am headed to Hawaii for 2 weeks. Saved $1100 in flights by renting a minivan and driving to LAX. \n\nAfter going through the booking process the lady behind the counter tells me that they do not rent to locals and that I am only allowed 150 miles on my rental. She tells me that it is in the contract. I ask her if she is serious that they don't rent to locals...\n\nI think they were out of cars as there were two other people who walked away with nothing.\n\nI get on the phone with AMEX and they tell me that they have had issues with EZ. Fortunately they were able to get me with a reputable rental car company. \n\nMethinks they should change the name of the business to BS rental cars!\n\nLesson I learned: Spend an extra $12 and go with a company that is legit! \n\nOne more thing, girl behind the counter needs to get a shirt that fits her... you know what! Pretty classless to go along with poor customer service, maybe that does it for some people, not for this guy."^^ . "1"^^ .