"0"^^ . "2016-01-20T00:00:00"^^ . . "Went to this Cox store for a new remote and waited about 5 minutes before Brian (a technician who was helping out for the day with incoming customers) gave us a new remote and explained how to program it. Thanks Brian. Good service, Cox. Good change from the usual wait."^^ . "5"^^ . "0"^^ . . "0"^^ . .