. "0"^^ . "1"^^ . "4"^^ . "5"^^ . "2016-08-05T00:00:00"^^ . . . "THEY CANNED ME AS A CLIENT!!!! I contacted nick with serious hair and scalp issues from my previous hairdresser burning my head to bits. I saw him every 4 weeks for root touch ups. I noticed after a few sessions that when i got home, my head would burn in certain areas and when I'd\u00A0 check, i realized that those spots were left completely unwashed. When I'd touch my hair in those spots, I'd have dark dye all over my fingers and I'd have to wash my hair again after the appointment. I told nick and he apologized but didn't fix the situation. So just recently they sent out an email to their customers requesting feedback, i gave positive feedback saying i would recommend them to my friends and family but that my scalp is having issues due to it not being washed properly. The next day i received an email from nick asking how my scalp/hair was etc. Before i could respond, he emailed me a second time and CANCELLED all of my future. He said that he didnt want to work on my hair anymore because of my scalp sensitivity. I emailed him back saying that my scalp was fine but it was just irritated in spots that weren't washed properly. He emailed me back, ignored my email to him, and proceeded to blame my scalp for being too sensitive and told me that neither he nor his products had anything to do with my issue. Hair dye shouldn't be left on your scalp for 6+ hours so when i left the salon, i left thinking my head was washed properly. He didn't rectify the situation at all but instead decided to can me as a client because of the unfavorable feedback. Very disappointed. I honestly thought he'd be more professional than this but I'm clearly wrong.\n\nResponse to Twin Image's comment to this post - Nick, your comment once again confirms what I said in this post. In stead of apologizing and just taking responsibility for inadequately washing my hair, you blame me. If you did wash it properly - my fingers shouldn't be black with dye from the unwashed irritated spots. I've never felt any burning during dye sessions or after going home with properly washed hair. Even in cases where my hair wasn't washed properly, only the unwashed bits with dye were irritated. As for my old hairdresser, I had been going to see her for years and that was the one and only time I had a reaction. I highly doubt that I am alergic as my symptoms are not consistent with a true allergy."^^ .