"1"^^ . "5"^^ . "1"^^ . "2016-03-10T00:00:00"^^ . . . "I bought a new Piaggio MP3 500 from a dealer in Maine who didn't stock that model. It was a special order. After accepting delivery (3 months after order) I noticed a small oil leak which I had them check. They erroneously downplayed it to a loose oil filter. Since I spend most of my year in Arizona I elected to ship the scooter to my Arizona home. \n\nI looked up the local Piaggio dealer, brought in my scooter and they promptly diagnosed a miss machining of the crankcase to piston cylinder surface. After having my scooter apart and in their possession for about a month a Piaggio representative authorized a new engine which arrived in 2 weeks and was successfully installed. The length of time they had the scooter was not a real problem because it was during the coldest part of the year, through the holidays and during a vacation. I got a copy of the bill and it was about half the cost of the scooter. My cost was zero and I will receive a new but free to me, 600-mile service. \n\nMax, the service manager was excellent.\n\nRon L."^^ . "0"^^ . .