"0"^^ . . "My advice is to steer way clear! We seriously do not recall feeling more like a business could care less about us as customers. Ultimately, this place lost a potentially long-term student over $15 and a seriously rude woman at the front desk! Our credit card that they had on file had been lost and replaced while we were out of town on a trip. I took my 3 year old daughter to class the next week and put her in class. I was already walking to the front desk to give them our new card when I bumped into the teacher walking her back up to the front desk. The teacher had pulled her out of class and started walking her to the front desk without looking for me first. What was our 3 year old supposed to do about updating the credit card? And...couldn't the teacher have waited for a break, or just come out and asked for the person in charge of her and then asked me to take care of the issue at the front desk? \n\nThen, I got to the front desk and learned that we were going to be charged a $15 late fee. We had never had any previous billing issue or fees waived. Before I could even open my mouth to explain and ask for a one-time forgiveness, the woman at the front desk gave me a \"I don't give a #@!$ about what you are about to say, you owe us a late fee and there is nothing you can say that will make me waive it so don't even bother trying\" look. I told her politely that \"this is the type of thing that will make us take our daughter out of here.\" She looked at me as if that would give her great pleasure and said \"Ok.\" So, I signed the credit card charge including the $15 and said (again very politely) \"Can we go ahead and take care of that withdrawal form then?\" And she quickly grabbed me the form and kind of threw it on the counter and said \"here you go\". I had never even dealt with this woman or been any sort of a problem customer, AT ALL. So, I am not sure why she treated me like dirt. \n\nThis incident served as confirmation of how we had been feeling about the Dance Loft. We have a 3 year old and we felt like this place was all about the money and not about creating a great experience for kids and parents. For parents of preschoolers, the winter recital was a joke. Our daughter danced for 3 minutes in a nearly 2 hour performance that was just a big money grab for the studio. We were embarrassed that our family and friends, who just wanted to see our daughter dance in her first recital, were required to pay for tickets to an hour and a half of watching other peoples kids, most of them older students. There are so many students that they had split the day into 3 or 4 performances. So, why not put all of the little kids in one of the performances and make it shorter and much sweeter? The whole thing was just a big money grab for the studio. Uggh"^^ . "1"^^ . "0"^^ . . . "16"^^ . "2016-05-05T00:00:00"^^ .