"1"^^ . "4"^^ . . "6"^^ . . "2016-11-28T00:00:00"^^ . "16"^^ . "I wish I could give zero stars here. I went for a consultation which they charge $50 for, then deduct off the procedure, but they add it in anyway. I was there for 2 hours with only one other person in the waiting room. Even though I was extremely annoyed with the wait time, I scheduled the surgery anyway because I thought Dr. Smith was the best. He was very expensive, but again, I'm thinking he's the best, so I'll spend the money. I went in for my pre op, and was told I'm scheduled for my original surgery date, but they won't give me a time. Really?? Jessica tells me \"we don't give you a time\", when I asked why?, she said \"because things change\". I'm told it'll be in the afternoon, and you'll have a better time frame the weekend before. I've never heard of such a thing. I went through all the paperwork, and see he charges $50 for any visits after 3, because that's all you get for $7200! Wow! I'm still letting it go, until Jessica tells me \" here's the paperwork you need for work, and if they don't accept it, which they probably won't, we'll fill out fmla papers for $50\". Wow again! I said \"oh, nickel and dime here\", she says Dr. Smith is very busy, and that takes time out of his day\". At this point she asked if I was unhappy, because she was more than happy to refund my money. I told her that I still want the surgery, but I've never heard of having an appointment without a time, and I can't drive myself, so how do I tell my ride when to take me? She tells me \" I'm gonna talk to the doctor, because you didn't look happy from the moment I saw you\". Oh really? When I came in and said good morning at 9:15am? Yes! When I left, I called and asked if they normally cancel surgeries, and I didn't like being threatened that I would be cancelled, and I was told \" well if we don't think we can make you happy, then yes, we would cancel\". I was told that I would get a call that afternoon to let me know if I can have my surgery that I already put $1000 down on. I was very uneasy, so I searched for a new doctor...I found an AMAZING one!! He saw me the same day, and was able to set up my surgery for 2 days after my original date with Dr. Smith, and $2200 cheaper. Sweet! I went through my paperwork again, since I was told I was getting copies of everything I signed. I got copies of less than half, but there was also paperwork in there I had never seen. Remember when I said $50 for any visit after 3?? The additional paperwork said $75 for any visit after 3, and both pages were in there for proof! Jessica called me in the \"afternoon\" (surgery scheduled in afternoon too) at 4:15pm to tell me they were cancelling my surgery, and refunding my money, but they could refer me to another doctor. I wouldn't take a referral to a restaurant from these people! It still amazes me that someone so money hungry would cancel such a high priced surgery, but I'm happy this cocky doctor did not do my breast augmentation. I paid a lot less, and My Doctor did a wonderful job. Well Jessica, I AM HAPPY NOW!"^^ . .