"1"^^ . . . . "2"^^ . "Buyers beware.\n\nI had a similar experience to the other reviewer here on Yelp and I would like to share my final feelings about this transaction so that others may be well informed.\n\nI also found the price for these 'natural' mattresses to be exceptional and thought this was because of the online/wholesale purchase. Now I'm not so sure.\n\nBefore I purchased the mattress I called the company (George) and was told that I could have a mattress density split (top med, bottom med-firm) for an extra fee.\nI asked and was told I would be getting an official certificate of traceability to prove the mattress was organic rubber.\nI asked and was told I was getting the wool topper as pictured in the online ad.\n\nAfter the order was confirmed and I paid for everything I also had to call many times to get my mattress sent. It did eventually arrive after months.\n\nThe mattress density split I requested and paid for was not delivered. I received a single density mattress with no wool topper and a little card that Naturessleep created which was supposed to show the mattress authenticity (it did not). There is no inspection company or tracing numbers anywhere so I am very suspect about what kind of foam is in this mattress.\n\nI called and asked for the proper mattress to be sent.\nI asked for a proper tracing certificate.\nI asked for a proper invoice from Naturessleep so I had something showing that I bought the mattress and showing the warranty I was promised.\n\nI called many times and was promised many things including finally that the new mattress was sitting on their dock waiting for fedex to pick it up. After 3 months I finally gave up and told Naturessleep I was not happy with anything to do with the transaction and that they could take the mattress back.\nI no longer had any trust in them (and by them I mean one person who seems to be 'the company' ) \n\nThis is much longer than I intended but after such a frustrating ordeal I am hoping I will help others who are considering going down this path.\nIt may be that they have authentic product but given the service I received (or didn't I suppose) and the stories I was told over and over again I highly doubt it.\nI would gladly spend $700 more and go to a local bricks and mortar business to make this kind of purchase next time. I would advise others to do the same."^^ . "54"^^ . "0"^^ . "2014-04-25T00:00:00"^^ .