"2016-01-23T00:00:00"^^ . "0"^^ . "0"^^ . "1"^^ . "okay\ni lost my iphone around christmas time of 2015\nand i submitted all documents \npolice report \ndeductable for replacement\nsuspension of the sim card and blacklisting the phone\na photo id\n1- after 30 days today (( january 23rd 2016)) did not get a replacement\n2- what kind of company that does not have a customer service phone number for claims department\nthey barelly answer your mail when they like\n3-do not buy a policy from this company go with your carrier insurance faster and better\nand at least you can call and ask \n4- their excuse so far with me that they have a lot of claims and they are making sure of the originality of the poilice report and line suspension \n\nthey will answer me only because i wrote this review \nsaying sorry\nthey are not sorry otherwise they would have not let you through this horrible experience"^^ . . . "0"^^ . .