"1"^^ . "2017-01-23T00:00:00"^^ . "Service was terrible. Horrible. \nI spoke to the manager about it at the time and he was unwilling to do anything for us, explaining that \"the person was new and it was a busy day.\"\n\nthen I yelped it, and the manager or owner (like on several reviews here) wrote to me assuring they'll make things \"right\" if I'll remove my Yelp review. \n\nI did so. That was four months ago. We tried again, but were treated about the same.\n\nI wish I hadn't taken down my original posting, but I do have the letter here on Yelp, that was written by Brio, saying if I'd take it down, they'd make things right. :(\n\nNever again"^^ . . "0"^^ . . "0"^^ . "2"^^ . .