"2012-08-02T00:00:00"^^ . . "+ The staff is very friendly and accommodating despite the short-comings of the hotel.\n+ Breakfast was average, good overall.\n\n- My thermostat wasn't working properly. It was either way too hot or way too cold in my room.\n- The shower drained very slowly.\n- The cable is intermittent.\n- No safe to store valuables.\n- No valet.\n- Bedding is really rough...perhaps low thread count?\n- Terrible pillows.\n- Lunch not available.\n\nSurprised this is hotel is part of Starwood family. Not really at the same level of other Starwood hotels. Pretty high price point considering the hotel room conditions."^^ . . . "0"^^ . "1"^^ . "0"^^ . "0"^^ .