"Just informed by my buildings receiving department that Ideal services, the plumber, doesn't \"do my building anymore\". No longer carries the insurance to work here. I called the office and they told me \"oh yeah we just found out that we can't work in high-rises anymore\". WTF they claim to be currently on the phone with First American Home Warranty to let them know. I said that's funny because when I spoke to your office to schedule this appointment, the first thing I ask is have you worked in my building before and do you have the proper insurance? Now Ive spent three days of my life waiting for an appointment I had to reschedule three times, because their serviceman was running late. Beyond frustrating."^^ . . . "8"^^ . "0"^^ . "1"^^ . "1"^^ . "2015-08-14T00:00:00"^^ . .