. . "These stars are for \"Rich\"...\nWent to hardware to find a specialty nut n bolt. I don't bother sales reps unless I'm in a hurry or have given up hope looking. \"Rich\" however came to my assistance right away. We searched for my item together till I found what I was looking for. I asked for another item, and right away he got on his hand held item locater and gave me the right directions. \nI think Lowes is one of the most difficult stores to navigate for certain specified items. Out of all the employees, \"Rich\" was the only one to ask if I needed assistance."^^ . "0"^^ . "0"^^ . "2016-02-29T00:00:00"^^ . . "5"^^ . "0"^^ .