. "2016-05-13T00:00:00"^^ . "Negative 20 stars I called on 01/05/2016 to request that someone assist with opening my front door as my fianc\u00E9 accidently locked himself out, when going to walk the dogs. I called to inquire about assistance and the female who answered the phone was rude and totally unprofessional. After asking the reason for her rudeness, she disconnected the call. When I called back to ask for a manager, she replied, \"You're not going to speak to a manager, because, you know what, I am a manager.\" She then said, \"let me tell you something, \" at which point I disconnected the call. What a horrible company. Don't use them no matter what."^^ . . "0"^^ . "1"^^ . "2"^^ . "1"^^ . .