"2010-09-09T00:00:00"^^ . "1"^^ . "4"^^ . "0"^^ . . . . "1"^^ . "(06/15/2012) Well, its too bad my only option is one star because this place deserves ZERO stars. \nI decided to give this place another chance because of the low price and no contract. So I went in this weekend and explained my first time bad experience and I was hoping this one would be better. The guy I talked to had the personality to fit in a gnats butt (as my mom would say). He couldn't say a complete sentence. Then the Michelan man, I mean woman proceeds to tell me they cannot leave the counter cause they have paperwork to do. I said \"well last time I was here no one even told me if /where the restroom was\". Well neither did she. No tour what so ever !!! Apparently, if I would have been on a machine and have a question how to operate, I\"d have to get off the machine and run over to the counter. Needless to say, I left again and WILL NEVER return. You'd think since they lost me once they would have been a little more active to keep me from walking out a second time. NOT !!! Wouldn't a tour be one things you would offer to get new business?? NOT !!! So, I went somewhere else and I\"m paying more .... and I got a tour of the facility before choosing to give them my $$$. I dont know how Planet Fitness stays in business with no customer service. I'd suggest to anyone not to waste their time.\n\n(Two years prior)\nI joined this gym before it was even open. The first day I went I was not shown what to do with the badge, shown where anything was, or even what all they offerered. When I asked if someone could show me somethings to do, I was told there are pictures on the machines and I could sign up for classes. The only classes available within the next month were while I was at work. I told them I was leaving and they let me walk out without saying anything. Needless to say, I cancelled my membership. When I went back to cancel, the mgr seemed to think it was hard to believe I was treated like this. Whatever."^^ .