"0"^^ . "Here is an update, following the Kirk's comment.\nWe receive the quote while the technician was on his way (he was like 5 minutes away from the house), so yes I approved: the guy was almost here and Glen said it was going to take a few hours when he came on a saturday morning to diagnose that the board had to be replaced. So I assumed it was the right price. I never received anything by email.\n\nUnderstand my surprise when I see that it takes 5 minutes to replace the board and of course I called right after to understand what it is that cost 250$. \nKendra told me that Kyle will call me back to answer that question. He did: 10 days later.\nAccusing me of refusing to pay a bill is HIGHLY offensive. I will never tolerate such offense. In private and in public. I am looking forward for your apologize.\n\nI have always respected your technicians. I made sure they had plenty of water, and have always treated them with respect while on site.\nI have full respect for the work anyone do, as long as done right, for the right price and in the right amount of time. \nUnderstand that paying for a service that has not been completed is quite hard to do."^^ . . "1"^^ . . . "0"^^ . "2016-06-24T00:00:00"^^ . "1"^^ .